The Drive Behind the Industry
“It’s to keep the employees from leaving.” A Grubhub driver showed up to collect a delivery order and found himself picking up a burrito at a Honda dealership. His reaction…
“They’re running on gas fumes and a dream.” A mechanic is restoring faith in his profession after showing how he and a coworker helped get a customer’s out-of-warranty Hyundai back…
“We don’t build them.” “You have to leave the property.” Those are words you hardly ever expect to hear on a car dealership lot, but that’s just what happened during…
“What do you expect?” A simple trip to an auto parts store by a Montana woman has ignited an intense debate about what motorists should expect when they ask for…
“It’s legal, but…” Dealerships have long faced criticism for aggressive sales tactics and predatory fees, especially when it comes to financing. It’s the price negotiation that most buyers focus on,…
“It’s a 2022 Tiguan.” Most people are wary about whether a mechanic is giving them a straight answer. They’re unfortunately known to be dishonest and upcharge unnecessarily. But when two…
“What we doing?” A Michigan mother says Enterprise Car Sales sold her daughter a vehicle even after the teen disclosed she doesn’t have a driver’s license. Days later, the lending…
“Next thing you know…” Most people assume that big-box stores like Walmart, Costco, and Sam’s Club have the best prices because they sell in bulk. That’s the impression one woman…
“That’s not the way…” A man recently praised a mechanic he says has helped him out time and time again—and is now offering to connect others who might need a…
‘If the banks don’t trust him, why did you?’ A woman tells the story of dating a man with such a low credit score that she had to co-lease a…