The Drive Behind the Industry
“The leasing company no longer owns it.” Registering your car is supposed to be a routine experience. For one woman, it turned into a frustrating bureaucratic nightmare. TikTok user Kayla…
‘You’re gonna have to figure it out yourself.’ Being a car owner will entail regular maintenance and replacements for certain car parts, like tires. Driving with worn-down or old tires…
“This is really a scamming dealer.” A mechanic worked on a customer’s vehicle after the dealership told them it needed new lifters. But after he took a look, he started…
‘We’ll call you.’ A man goes to two different Walmart locations to buy tires and expresses frustration at the process and the customer service he received. TikTok creator @lets.talk_shop_ posted…
“They drove it down the road like that??” Moving can be incredibly time-consuming and stressful. It can also be expensive—depending on how you do it and how far you’re going.…
“I can order from Apple CarPlay?” Modern cars have so many features that it’s nearly impossible to memorize all the options. One woman says that she found a particularly surprising…
“Oh, a dealership lied?” A family-run mobile brake shop says they did a routine pads-and-rotors job on a 2011 Toyota Highlander, only for the customer to return with the news…
“This is pumping, without pumping nothing.” A Michigan woman claims that a BP gas station is charging customers for fuel that they didn’t pump. It’d be galling in the best…
“Tell me how it’s possible that I got pulled over in a Waymo.” A man recently had a uniquely 21st century experience. The Waymo he was riding in got pulled…
“My car dealer, he felt so terrible.” After a month of owning a new car, a woman says she was contacted by the dealership and told they had accidentally sold…