The Drive Behind the Industry
“The car was advertised as perfect condition.” A woman who claims to have rented a car from Turo says she learned that her ride probably wasn’t in the best of…
“The car was advertised as perfect condition.” A woman who claims to have rented a car from Turo says she learned that her ride probably wasn’t in the best of…
“Not on my vehicle.” Just on its own, a $900 auto repair parts bill might seem like kind of a tough swallow. But finding out, without too much detective work,…
“I could lose a limb or be severely burned.” Buying a used car from someone you trust is supposed to remove at least a little uncertainty from the process. But…
“I don’t feel like I got a new car.” When you purchase a new car, you expect it to be, for all intents and purposes, “new.” This means it should…
“Engineers should have to assemble and disassemble everything they design.” Few things bring out a mechanic’s frustration and salty vocabulary faster than a bolt that loosens normally but apparently can’t…
“I have NEVER seen a cabin air filter like that.” A mechanic says a customer brought their truck in because the air conditioning wasn’t blowing cold. It was hard to…
“WHY ARE YOU ACCEPTING THE RIDE THEN?” A woman is furious with Uber after she says a driver refused to let her golden retriever in the car when she ordered…
“Thought it was common sense.” The car wash is one of the few places where you’re expected to relinquish control of your car and let the machine do the work.…
“I plugged it back in and it just started right up.” A man paid $900 for a car that wouldn’t start. He signed the paperwork, drove two blocks, reconnected a…