The Drive Behind the Industry
‘Man I just got it here.’ Dealerships have gotten pretty comfortable with remote transactions. Text messages, video walkarounds, deals done entirely over the phone—it’s all part of the modern car-buying…
‘My dad taught me this.’ An automotive technician with 30 years of experience was able to successfully diagnose an issue with an owner’s vehicle. And while multiple other shops were…
“It happens to be in peak season…” Rather than a mythical pot of gold at the end of a celestial rainbow, spotting one on the wet pavement in the parking…
“No signs leading up to it either.” Most of us have had the car wash attendant try to upsell us to an undercarriage wash and waved it off. But one…
“This vehicle is crazy, crazy out of time.” You need car repairs, but taking your vehicle to a shop means coordinating rides, wasting time in waiting rooms, and disrupting your…
“You’re gonna have a big problem.” A Ford Explorer owner was slapped with a huge repair bill courtesy of some uninvited passengers. The gross and expensive experience could happen to…
“The issue I was having was…” Drivers have grown increasingly distrustful of auto repair shops over the past few decades. There’s a widespread concern that mechanics will “trick” customers. Either…
“What do you mean… ?” A woman who says she recently bought an Audi is questioning why it lacks a feature most of us probably consider standard. Now people are…
“Check for a tracking device on your car.” A California woman parked downtown without paying the meter. When she returned to her vehicle, she was relieved to see that she…
“This was on purpose.” In snow-prone locales, there’s an unwritten rule: if you shovel out a parking spot, it’s yours. When one man’s neighbor disregarded this piece of winter etiquette,…